The best way to reach us the FASTEST is to send us an email at contact@freethepowder.com
Shipping & Returns
We offer one free size exchange for domestic US shipping on ski gloves. New, unused ski gloves must be returned in the condition you received them and with the original box and/or packaging, including manufacturer tags where applicable. Contact us and we will email you a pre-paid USPS return label that you will print, attach to the original packaging and drop in the mail. Once we receive the gloves, we will send you the proper fitting size.
Please see our Returns information page.
To make returns easier, we offer a flat-rate USPS shipping label for $7. New, unused ski gloves must be returned in the condition you received them and with the original box and/or packaging, including manufacturer tags where applicable. Contact us and we will email you a pre-paid USPS return label that you will print, attach to the original packaging and drop in the mail. The flat-rate shipping label will be deducted from your refund. Once we receive the gloves, we will process your refund within 1-3 days.
Please see our Returns information page.
Find the address of your local US Postal Service facility and use their address with the deliver to name: GENERAL DELIVERY [Your Name]
For example:
GENERAL DELIVERY
[YOUR NAME]
[Street address of local post office]
[City], [State], [Zip Code]
The package can then be picked up at the counter of that Post Office facility.
Sizing & Fit
Brand Information
Where to buy
Warmth and help deciding on which model to choose
Warranty
Professional Discounts
Glove Care
Miscellaneous
Unisex sizing. Free the Powder Gloves
have a fairly standard initial fit, but our
gloves are made with all-stretchable
materials so they break-in and conform
to your hand like no other ski glove.